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At Johns Manville, retirees are important to us. Use the helpful contact information and links below for assistance. Additional information is provided on the retiree frequently asked questions page.
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Helpful Contact Information
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Vendor |
Phone Number |
Questions on |
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Hewitt Associates
Pension Service Center
9 a.m. to 6 p.m. Eastern time
Monday through Friday |
1.866.662.9800 |
Address changes, beneficiaries, direct deposit, and other general questions |
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JMDirect
Retiree Service Center
8 a.m. to 8 p.m. Eastern time
Monday through Friday |
1.888.709.4567 |
Address changes, Retiree Medical and Retiree Life Insurance, and hardship waiver |
|
CIGNA |
1.800.244.6224 |
Medical coverage, ID cards |
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Tel-Drug |
1.800.835.3784 |
Mail order prescriptions for Cigna Consumer Choice Health Plan |
| Caremark |
1.866.215.9273 |
Mail order prescriptions for all Cigna participants except Consumer Choice Health Plan and Basic Plus Major Medical |
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Bank of New York |
1.800.634.7936 |
1099, Pension Check |
| Benefits Billing Service |
1.888.709.4567 |
Medical Premium Billing |
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Fidelity |
1.800.835.5098 |
401(k) |
Forms relative to JM retiree health care benefits are available from the JMDirect Web site. You must have a valid username and password to log in and download forms. Links
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